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Anatomy of a brand crisis: How Eos went from being hot to not - Digiday

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Brand crises in the digital age: The short- and long-term effects of social media firestorms on consumers and brands - ScienceDirect

Does Ever Not Win?; BuzzFeed Hits The Market With A Thud

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Houses of brands - by Brian Morrissey - The Rebooting

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The industry response to ad blocking - Digiday WTF Ad Blocking NYC, 1/14/16

Here are the cases for and against the so-called unhinged social media manager - Digiday

US Consumers Are Keeping a Close Eye on How Brands Handle the Coronavirus Crisis

The industry response to ad blocking - Digiday WTF Ad Blocking NYC, 1/14/16

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